Privacy Policy
Effective Date: July 26, 2024
1. Introduction
Sky Limousine Austria ("we", "us", "our", "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skylimousineaustria.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto, and when you use our luxury transportation services (collectively, the "Services").
Please read this privacy policy carefully. By accessing the Site or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site and through our Services includes:
2.1. Personal Data
Personally identifiable information, such as your full name, email address, phone number, pick-up location, drop-off location, preferred service type, booking date and time, preferred vehicle type, number of passengers, and any other information you voluntarily provide to us when you make a booking request (e.g., via our booking forms or contact forms), or otherwise interact with our Services.
2.2. Usage Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
2.3. Tracking Technologies and Cookies
We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. For more information on how we use cookies, please refer to our "Cookies and Tracking Technologies" section below.
We use Google Analytics to monitor and analyze web traffic and can be used to keep track of User behavior. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Site, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. For more details, please refer to Google's Privacy Policy.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Services to:
- Provide, operate, and maintain our Services, including processing your bookings and managing your transportation arrangements.
- Communicate with you, including responding to your inquiries, comments, and requests, and sending you service-related information, confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- Personalize and improve your experience on our Site and with our Services.
- Monitor and analyze usage, trends, and activities in connection with our Site and Services to improve their functionality and user experience.
- Send you marketing and promotional communications, with your consent where required by applicable law, about our services, special offers, and events that might be of interest to you.
- Comply with applicable legal obligations, court orders, or governmental regulations.
- Resolve disputes and enforce our agreements and policies.
- Protect the rights, property, or safety of Sky Limousine Austria, our customers, or others.
4. Sharing Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- With Our Chauffeurs and Service Providers: We share your information with our professional chauffeurs and third-party service providers who perform services on our behalf or to facilitate our Services. This includes, for example, IT and system administration, hosting, data analytics, email delivery, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or accounting laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
7. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sky Limousine Austria aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:
- The right to access: You have the right to request copies of your personal data from us.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact details provided below. We may ask you to verify your identity before responding to such requests.
8. Cookies and Tracking Technologies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
Our Site uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. You can opt-out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Data, please contact us.
10. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us:
- By Email: info@skylimousineaustria.com or baljindersokhy82@gmail.com
- By Phone: +43 660 9876545
- By Mail: Sky Limousine Austria, Hasenleitengasse 1110 Wien, Austria